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Frequently asked questions

What kind of assistance do we provide under the EAP?

Mental and physical health counseling. Practical advice on legal and financial matters.

Who can use EAP?

Not only employees, but also their family members and partner from the same household.

How confidential is EAP?

The EAP program is confidential, anonymous, and provided externally, thus it is better accepted and used by employees than counseling provided directly by the employer.

How does EAP help employees?

Telephone line is available 24/7 to answer questions about the Employee Assistance Program (EAP) or provide immediate assistance.

Consultation with an advisor in person, online, or by phone – fast support from qualified professionals.

Non-EAP treatment – if necessary, referrals and assistance in finding a specialist for long-term treatment or support.

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